Inside a Five-Star Care Center

Both Wesley Des Moines and Wesley Lea Hill have earned Five-Star CMS ratings—a distinction achieved by a small percentage of care centers nationwide. In this episode, Christine Tremain, Vice President of Marketing & Development, sits down with Robert "Bob" Rowe, Health Services Administrator at Wesley Des Moines, to discuss what that rating means and the effort required to achieve it.

Bob shares insights from his nearly 30-year career in senior care, explains how families can evaluate rehabilitation and long-term care options and discusses the importance of trust, transparency, staffing, and planning ahead. The conversation also explores common misconceptions about nursing homes and why Wesley's mission-driven approach continues to set its care centers apart.

Robert Rowe - Health Services Administrator at Wesley Des Moines
Christine Tremain - VP, Marketing & Development, Podcast Host

LEARN MORE about Wesley or SCHEDULE A TOUR by visiting wesleychoice.org.